Terms & Conditions
Home Ownership Made Easy (HOME)
Effective Date: 7/1/2025
Welcome to the Home Ownership Made Easy ("HOME") website. By accessing or using this site, you agree to comply with the following Terms and Conditions. These terms govern your use of our website, services, and communications, including text message updates and notifications. If you do not agree to these terms, please do not use our site or services.
These Terms do not alter or replace any other agreements you may have with HOME regarding housing, services, or tenancy.
1. Website Use: You may use this website to access general information about HOME’s mission, programs, and services. The content is intended for informational purposes only. We strive to keep all information current and accurate, but we do not guarantee completeness or accuracy at all times.
You agree not to use the site for any unlawful, misleading, or unauthorized purpose, including attempting to gain unauthorized access to our systems or data.
2. Intellectual Property: All materials on this site including text, graphics, logos, and downloadable resources are the property of HOME or used with permission. They may not be copied, distributed, or modified without prior written consent, unless explicitly stated otherwise.
3. Third-Party Links: Our website may contain links to third-party websites or services. These are provided for your convenience, but we do not control or endorse those sites. Your use of any third-party resources is at your own risk and subject to their own terms and policies.
4. SMS Messaging Terms: By opting in to receive text messages from HOME, you agree to the following:
4.1 Providing Telephone Numbers and Duty to Notify:
You verify that the mobile number you provide to HOME is accurate and that you are the current subscriber or owner of that number. If
your contact information changes, you agree to notify us right away at info@homeopeningdoors.org or (310) 988-4000.
4.2 Consent to Receive Texts:
By providing your number, you agree to receive recurring automated text messages from HOME. These may include appointment
reminders, service updates, housing information, and other program-related content.
Message and data rates may apply.
Message frequency varies.
Consent is not required to receive housing or other services from HOME.
4.3 Opt-Out Instructions:
You may opt out at any time by replying STOP to any HOME message. You may also opt out by emailing info@homeopeningdoors.org or
calling (844) 230-4618.
You may receive a final confirmation message after opting out. For help, reply HELP.
4.4 Indemnification:
You agree to indemnify and hold HOME harmless from any claims or liabilities arising from your use of an incorrect or unauthorized
phone number or your failure to update us on changes to your contact information.
4.5 Broadvoice Liability:
HOME uses Broadvoice to manage its SMS services. Broadvoice is not liable for any issues or disputes between HOME and individuals
who receive messages through this service.
4.6 Eligibility:
By opting in, you confirm that you are at least 18 years old, are the authorized user of the device and number you provide, and that your
mobile provider supports SMS messaging.
4.7 Updates to SMS Terms:
We may update our SMS messaging terms at any time. Any updates will be posted here, and your continued participation in the SMS
program constitutes your acceptance of the updated terms.
5. Use of AI Technologies: HOME may use secure, third-party artificial intelligence (AI) tools to assist with administrative tasks such as drafting general communication, organizing data, or improving internal workflows. These tools are used in compliance with applicable privacy and confidentiality standards.
We do not use AI to make program eligibility decisions.
We do not share full personal identifiers, protected health information, or confidential case details with AI tools.
All AI-assisted output is reviewed by trained staff before use.
6. Disclaimer of Warranties: HOME provides this site and its content "as is" without warranties of any kind, either express or implied. We do not guarantee uninterrupted access or error-free content, and we are not responsible for damages related to use of the site or services.
7. Limitation of Liability: HOME, its staff, and partners will not be held liable for any damages resulting from your use of this site or participation in our communication services, except as required by law.
8. Changes to These Terms: We reserve the right to update these Terms and Conditions at any time. Updated terms will be posted on this page with the revised effective date. Your continued use of our website or services constitutes your acceptance of the changes.
9. Contact Us: If you have questions about these terms, please contact:
Home Ownership Made Easy (HOME)
info@homeopeningdoors.org
(310) 988-4000
www.homeopeningdoors.org